Terms & conditions
General:
In respect of the commitment between teacher and student, the following terms and conditions apply:
Payments to Yogalates London can be made via online payment (via Stripe) or bank transfer. All payments must be made in advance of the commencement of the class, workshop or retreat you are attending, unless you are purchasing a payment plan.
All payments made to Yogalates London are strictly non-refundable, excluding cancellations of a class, event or retreat by the organiser for any reason.
Both student and teacher agree to aim to start and finish each session on time.
Specific:
Health & wellbeing
Solomon Yogalates™ is a safe & effective system of exercise with much care taken to ensure the student’s well being. However it is required that the student take full responsibility for their own practice in class. It is the student's responsibility to discuss any health concerns with a health care professional and to make the teacher aware of any medical conditions or physical limitations before class. The student agrees to honour their body by adjusting the practice according to their own capabilities to ensure that no personal injury occurs. Should injury occur during a Yogalates London class, the teacher is not accountable.
If the student is pregnant, becomes pregnant or is post-natal or post-surgical, by signing up to class they confirm they have a physician's approval to participate.
group classes, mini retreats & events
All Yogalates London group classes, online classes & events and ‘Slow Down Sunday retreats’ are non-refundable, with the exception that for in person group events refunds will be given if the event or class is cancelled due to COVID-19.
If the student is unable to make an in person group class during a term (reasons of illness included) they can arrange for someone to replace them at no extra charge.
Half term or full term class passes are only valid for the dates specified at the time of purchase, and places cannot be deferred.
Single class passes are only valid for the date chosen at checkout.
If attending a live stream online class, other members of your household can attend at no extra charge if viewing on the same device in the same room. For students using multiple devices in the same household an extra fee would be incurred (please contact beth@yogalateslondon.com for details).
If purchasing a multi-session pass for ‘Slow Down Sunday’ retreats, the buyer agrees that the multi-pass is only valid until the date specified on the payment confirmation email. If the buyer hasn’t redeemed the voucher in part or full by the date specified, they agree that the voucher becomes invalid. Sessions can be redeemed by any person, not limited to the buyer themselves. If unable to attend, the buyer also has the right to transfer their attendance to another date of their choice, but only up to 48 hours prior to the event starting. After this time, transfer will not be granted. Please email me at beth@yogalateslondon.com with any transfer requests, giving as much notice as possible.
private tuition
Private class packages must be paid for in advance of arranging the sessions, and payment can be made via online transfer or cheque. A three class package is the minimum number of sessions available.
Booking can only be confirmed once payment is taken, then the dates of the classes can be mutual agreed upon. Private tuition is most effective when taken on consecutive weeks, with one or two sessions scheduled per week, but irregular dates can be agreed upon if necessary. All sessions in a 3 class package must be used within 6 weeks of booking. All sessions in a 6 class package must be used within 12 weeks of booking. Sessions not used within this time frame must be forfeited.
Should the student need to cancel or reschedule a class for any reason, 24 hours notice must be given, otherwise the session will be forfeited, except in cases of emergency, in which case the student must inform the teacher of the nature of the emergency by emailing beth@yogalateslondon.com. If the teacher needs to cancel a class and gives less than 24 hours notice, a full refund will be given to the student. If the student prefers, a replacement class can be arranged at a mutually convenient time.
Private packages increase in price according to the number of students in the class. Three students is the maximum for a private session.
Private packages are non-refundable, but are fully transferrable; if the student cannot attend an in person session they can arrange for another person to take their place. All requests for transfers must be received in writing to beth@yogalateslondon.com. Private tuition sessions are not transferrable to Yogalates London public classes, events or retreats.
If arranging a ‘face to face’ lesson, the teacher's travel time is included in the package price. If teacher's travel time exceeds a total of one hour, please discuss options with the teacher before booking. An extra fee will be charged for travel time over a total of one hour.
gift certificates
Gift certificates must be used within six months of purchase and are strictly non-refundable but should the recipient wish to pass on their certificate to someone else, the gift certificates are fully transferrable.
International retreats
Discover & Revive Morocco Retreat 2024:
The organiser agrees to place solo travellers in a shared room with another guest of the same gender.
In the event of a person cancelling their place on a Yogalates London retreat for any reason, the cancellation policy below will apply, with no exceptions.
Paying in full or via a payment plan:
Should the student cancel 60 days or more before the retreat start date he or she will receive a 50% refund of any payment, excluding the deposit payment (see below for deposit refund policy).
Should the student cancel 30 days or more before the retreat start date he or she will receive a 30% refund of any payment made, excluding the deposit payment (see below for deposit refund policy).
Should the student cancel within 30 days of the retreat start date he or she agree to forfeit all costs and no refund can be given.
The £500 deposit is 50% refundable if the student cancels by February 29th 2024. From 1st March 2024, the total deposit paid becomes non-refundable.
In the event that the retreat is cancelled by the organiser for any reason, 100% of all payments made towards the retreat will be refunded back to the student.
By registering to attend a Yogalates retreat, the student agrees to purchase his or her own travel insurance in advance of attending to cover all possible circumstances. Travel insurance is a compulsory requirement for students attending any Yogalates London retreat.
Refunds cannot be offered to students who cannot attend the retreat due to contracting COVID-19.
All guests agree to take a lateral flow test within 24 hours prior to arriving on retreat. If the participant tests positive within seven days of the retreat starting or during the retreat, the guest agrees to forgo their place on retreat, or make alternative accommodation arrangements (unless they are in a private room, in which case they can choose to isolate in their room).
The organiser does not accept any liability for travel disruptions of any kind, or loss of or damage to participants’ personal property. If you have had any major physical or emotional illness within the past 5 years, or are under medical or psychiatric supervision, you must notify the organiser of the details at the time of booking and, where appropriate, enclose a doctor's certificate. Non-disclosure of relevant information can invalidate your insurance and cancel the contractual obligation between organiser and participant.
UK retreats
Wild & Free Norfolk Retreat 2024:
The organiser agrees to place solo travellers in a shared room with another guest of the same gender.
In the event of a person cancelling their place on a Yogalates London retreat for any reason, the cancellation policy below will apply, with no exceptions.
Paying in full or via a payment plan:
Should the student cancel 60 days or more before the retreat start date he or she will receive a 50% refund of any payment, excluding the non-refundable deposit payment.
Should the student cancel 30 days or more before the retreat start date he or she will receive a 30% refund of any payment made, excluding the non-refundable deposit payment.
Should the student cancel within 30 days of the retreat start date he or she agree to forfeit all costs and no refund can be given.
In the event that the retreat is cancelled by the organiser for any reason, 100% of all payments made towards the retreat will be refunded back to the student.
By registering to attend a Yogalates retreat, the student agrees to purchase his or her own travel insurance in advance of attending to cover all possible circumstances. Travel insurance is a compulsory requirement for students attending any Yogalates London retreat.
Refunds cannot be offered to students who cannot attend the retreat due to contracting COVID-19.
All guests agree to take a lateral flow test within 24 hours prior to arriving on retreat. If the participant tests positive within seven days of the retreat starting or during the retreat, the guest agrees to forgo their place on retreat, or make alternative accommodation arrangements (unless they are in a private room, in which case they can choose to isolate in their room).
The organiser does not accept any liability for travel disruptions of any kind, or loss of or damage to participants’ personal property. If you have had any major physical or emotional illness within the past 5 years, or are under medical or psychiatric supervision, you must notify the organiser of the details at the time of booking and, where appropriate, enclose a doctor's certificate. Non-disclosure of relevant information can invalidate your insurance and cancel the contractual obligation between organiser and participant.
Yogalates teacher training
To receive a certificate upon completion of the course, students must commit to attending live at least 80% of the scheduled Zoom calls stated in the course timetable (with the exception of the Thursday evening Yogalates class which is not essential to attend live). Students agree to catch up with any missed live classes within one week of the recording being uploaded online. To receive certification, students agree to complete a short online quiz at the end of the training.
Students agree to watching each week’s Thursday Yogalates class twice through; once taking the class as a student, and again rewatching the class and taking notes as an observer. These hours are included in the total number of course hours required to complete the course.
Students who register for an online teacher training course with Yogalates London agree that no refund can be offered in the event that the student is unable to take part in the training, however their place can be deferred to the next course. If a student wishes to defer their place, this request must be made in writing to beth@yogalateslondon.com.
If the course is cancelled for any reason, all participants will be offered a full refund.
Participation in the course affords you a single license to the intellectual property and course materials produced by Yogalates London. Those participating agree not to share course materials with any other party.
If paying via payment plan, each instalment will be automatically deducted from the student’s account via the safe and secure online booking interface Moonclerk (in conjunction with Stripe). If the participant defaults on a payment there will be a grace period of two weeks in which to pay the outstanding amount. If payment continues to be withheld the participant agrees to forgo their place on the course until payment is made.
By initiating a payment plan with Yogalates London the student commits to paying the full course fees owed.
Mailing list
By making an enquiry or a payment to Yogalates London you will automatically be added to the Yogalates London mailing list to be occasionally notified of upcoming Yogalates London events and classes. You will only be contacted by Yogalates London, and your personal information will never be shared with any third parties without your consent.
You can unsubscribe from the Yogalates London mailing list at any time by scrolling to the bottom of the email and clicking 'unsubscribe'.
Any information you provide online or offline will be kept confidential and will not be made public without prior to your written consent.
Updates
Please note that the above information may change from time to time and all updates will be posted on this page.
If you have questions regarding the above, or relating to what Yogalates London offers, please contact beth@yogalateslondon.com. Your feedback is always welcome and appreciated!
Agreement to terms & conditions
By attending any class or event with Yogalates London, you acknowledge and agree with the terms and conditions on this website.